Our dedicated patient account representatives have many years of experience in working with ambulance accounts and understand the unique nature of emergency response services. We recognize that your focus needs to be in the field with your patients and staff, so our services are aimed at reducing the back-end workload from your plate. We offer services for traditional bad-debt collections, as well as extended business office solutions such as AR Follow-Up in the “pre-collect” phase through phone calls and statements. Knowing the importance of maintaining excellent “bed-side manners” and utilizing encouraging and respectful language has been paramount to RCA’s record of success with ambulance groups and medical transportation providers.
