“It’s been about three months since I have had the absolute pleasure of working with Revenue Cycle Associates to enhance our RCM workflow. Everyone on the team has been extremely professional, thorough, and responsive. They have easily become an amazing extension of our business office. From onboarding to training, to implementation and crushing goals, this team is top tier.”
Testimonials
Fromer Eye Center
“Our office has partnered with Revenue Cycle Associates for many years. During that time, their recovery programs have provided great value to our office by increasing cash flow through the collection of written-off, bad-debt accounts while also ensuring our patients are treated with respect throughout the collection process. RCA’s attention to communication and customer service is paramount to the success of our relationship. They provide us with monthly reports on account statuses, as well as online access for real-time information, and are quick to respond to our needs, producing custom solutions and services as we need them. The collection of health care accounts requires a professional, yet personal approach, and RCA strikes that balance.”
Capitol Anesthesiology
“Revenue Cycle Associates has been a great asset to our facility for the past decade. They have added thousands to our bottom line monthly through recoveries on bad debt. Their staff is friendly and always available when needed. Their commitment to the healthcare industry and their clients is unquestionable.”
Crisp Regional Hospital
“We’re incredibly impressed with RCA! Their dedicated Early Out Recovery staff efficiently handled inbound and outbound calls, providing much-needed relief. This allowed our team to focus on new billing goals due to our recent growth. RCA’s outstanding performance led us to extend our partnership to their collections program. In just one month of bad debt recovery, RCA surpassed our previous agency’s total collections for the entire year. Our owner, bookkeeper, and team are amazed by their remarkable performance. Having engaged staff managing these claims is truly remarkable. We extend our deepest gratitude for the invaluable support provided by Revenue Cycle Associates. Partnering with RCA has been an exceptional decision for us.”
Patriot Ambulance
“I just wanted to drop you a note and follow up on our call last week to say thanks for being such a good partner in our Revenue Cycle efforts. I have worked with many collection agencies over the years, and it has been refreshing to work with you and your team. As we discussed early on, collecting on accounts is important; and, just as important is how we interact with our customers. We have gotten very few complaints over the years and the few we have had were handled quickly and professionally. The way you and your team treat us makes us feel like we are your only customer. I know that isn’t true. You and your team are very responsive. You have helped us greatly in customizing reports and workflows. I really appreciate the way you have helped (and continue to help) in maximizing our Agency Management platform.”
Priority Ambulance
“RCA has been amazing! The staff has a deep understanding of healthcare collections and are always willing to answer any request I have. Their practices have significantly increased our revenue; they were even able to collect on accounts we had placed with another agency for over 3 years! We could not be more pleased with the relationship we have with RCA.”
Alliance OB/GYN
“Atlanta Women’s Health Group has successfully aligned with Revenue Cycle Associates. Our partnership has flourished from the start with ongoing success. We have been able to retain clarity, have direct contact with the agency, and implement a seamless process. RCA goes above and beyond not only to pursue collections, but to also educate our organization on new and existing collection laws and how they affect us.”
Atlanta Women’s Health Group, P.C.
“Our Business Office partnered with Revenue Cycle Associates to review all self-pay patients for possible insurance coverage and we are astounded at the results! The addition of this service to our existing relationship with RCA has exceeded my expectations in regards to increased revenue and customer service. We are proud of the relationship we have with RCA!”