Physician Moral Injury: More Than Just Burnout

March 24, 2025 | Mark Craig

Doctors Are Being Pushed to the Brink

Our CEO, Mark Craig, recently had the opportunity to write this editorial for the Atlanta Journal-Constitution, detailing why the challenges facing physicians in Georgia go far beyond burnout. Doctors are caught between two serious threats: Frivolous malpractice lawsuits that push them toward defensive medicine, and insurance companies that deny or delay care patients need by labeling treatments “not medically necessary.”

This results in what’s called “moral injury” — when clinicians can’t practice medicine as they took an oath to do. And it’s deeply damaging to our healthcare system and the communities it serves. Tort reform is an important part of the solution, but we also need to confront the power of insurance companies to ensure doctors can focus on patient care and rural hospitals can survive.

For a deeper look at how insurance corporations are preying on rural hospitals and communities across the country, we encourage you to read our full report.

Reading on a Mobile Device?

Click here to view the article.

Photo of Mark Craig.

About Mark Craig

Mark Craig is the CEO and co-founder of Revenue Cycle Associates, with over 20 years of experience in healthcare revenue cycle management.

He is the creator and lead researcher of the nationwide “Preyed On” study, an ongoing survey of hospital leaders on insurer practices and payer abuse. He has contributed to healthcare research with Johns Hopkins University, and his policy perspectives have been published in the Atlanta Journal-Constitution.

Mark speaks regularly at HFMA and other healthcare conferences on payer denial tactics, revenue recovery strategies, and insurer accountability, and collaborates with lawmakers and advocacy groups on oversight reforms targeting predatory insurer practices.

Related Posts